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This number doesn't exist. It's absolute rubbish to contact them with a phone number. Very poor customer care.
I am seriously pissed off. I purchased a 4G Volte HAC flip phone (Zeaway) and it will not hold a charge. I have lodged a complaint - their ref 18609846. After days of waiting they have come back and asked for a video in order to assess the fault. What a load of crap - how do I video a flat battery ? I am frustrated that it is taking so long to get an answer or even help. As I purchased the phone through Disk Smith I look to you to get me an answer or a replacement
unit. A week of waiting for an intelligent response is not good enough.
Dick Smith New Zealand Headquarters Info
You can find the corporate office address and Dick Smith New Zealand headquarters in 36 Parumoana Street, Elsdon, Porirua 5022. Most of the operations handled from this Dick Smith NZ corporate headquarter.
- Address: Dick Smith New Zealand headquarters is completely transparent when it comes to contact information and location of the Dick Smith headquarters. You can address any letters to this corporate headquarters office to:
36 Parumoana Street, Elsdon, Porirua 5022
For any general inquiries, please contact Dick Smith head office number: +64 9 887 6981
Phone Number: Call +64 9 887 6981 to reach someone at Dick Smith New Zealand headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Open 24/7.
- Email: As an alternative, you can email Dick Smith at info@dicksmith.co.nz that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website Dick Smith.co.nz and contact any department for general help. there is no dedicated website for Dick Smith headquarters.
Dick Smith New Zealand Headquarters Executive Team
Dick Smith headquarters is run by an executive team. Below are some executive team members name of Dick Smith corporate office New Zealand.
- CEO: Ruslan Kogan
Dick Smith New Zealand corporate office addresses
| Corporate addresses | |
| Dick Smith (New Zealand) | 36 Parumoana Street, Elsdon, Porirua 5022 |
Resource Links
Also Read : Dick Smith.co.nz
FAQS
Q:Who owns Dick Smith now?
A:The brand is owned by Kogan.com, an Australian e-commerce company.
Q:Can I visit a Dick Smith office or store in NZ?
A:No, all physical stores closed in 2016.
Q:How do I contact Dick Smith NZ?
A:You must use the Help Centre or your online account dashboard for support.
Q:Is Dick Smith still active in New Zealand?
A:Yes, but only as an online retailer, not a physical store chain.
Submit your review | |
This number doesn't exist. It's absolute rubbish to contact them with a phone number. Very poor customer care.
I am seriously pissed off. I purchased a 4G Volte HAC flip phone (Zeaway) and it will not hold a charge. I have lodged a complaint - their ref 18609846. After days of waiting they have come back and asked for a video in order to assess the fault. What a load of crap - how do I video a flat battery ? I am frustrated that it is taking so long to get an answer or even help. As I purchased the phone through Disk Smith I look to you to get me an answer or a replacement
unit. A week of waiting for an intelligent response is not good enough.
have paid for goods in my cart but no acknowledement anf goods still in cart. from my bank account today 09 Sep 2025
Payment
Dick Smith
Scooter Cart
$3,871.11
I want my money back or acknowledgement of my order and delivery dates...