Submit your review | |
unbelievably bad after sales service
Customer service is the worst I have come across. Taking well over a month for things to get solved and still hasn't up to date. I am following up any update every time and probably have called, emailed them 50 times +. Have been a loyal Samsung user for all/majority of my products for over 10 years and will now be ending my loyalty with them.
Would give them no stars if I could.
Samsung New Zealand Headquarters Info
You can find the corporate office address and Samsung New Zealand headquarters in 24 The Warehouse Way, Northcote, Auckland 0627. Most of the operations handled from this Samsung NZ corporate headquarter.
- Address: Samsung New Zealand headquarters is completely transparent when it comes to contact information and location of the Samsung headquarters. You can address any letters to this corporate headquarters office to:
24 The Warehouse Way, Northcote, Auckland 0627
For any general inquiries, please contact Samsung head office number: 0800 726 786
Phone Number: Call 0800 726 786 to reach someone at Samsung New Zealand headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday – Sunday: 12.00 am – 11.59 pm.
- Email: As an alternative, you can email Samsung at info@samsung.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website samsung.com/nz and contact any department for general help. there is no dedicated website for Samsung headquarters.
Samsung New Zealand Headquarters Executive Team
Samsung headquarters is run by an executive team. Below are some executive team members name of Samsung corporate office New Zealand.
- Koh, Dong Jin: President & Head, IT & Mobile Communications
- Kim, Ki Nam: Vice Chairman & CEO
- Kim, Hyun Suk: President & Head, Consumer Electronics
Samsung New Zealand corporate office addresses
| Corporate addresses | |
| Samsung (New Zealand) | 24 The Warehouse Way, Northcote, Auckland 0627 |
Resource Links
Also Read : samsung.com/nz
Submit your review | |
unbelievably bad after sales service
Customer service is the worst I have come across. Taking well over a month for things to get solved and still hasn't up to date. I am following up any update every time and probably have called, emailed them 50 times +. Have been a loyal Samsung user for all/majority of my products for over 10 years and will now be ending my loyalty with them.
Would give them no stars if I could.
Have been i contact three times regarding my Z Flip phone with no reply from a rep re faulty screen which has already had it repaired . What about your customer service instead of talking to someone in call centre who assured me that contac will be made.
Redeemed an offer for vacuum cleaner after buying a washing machine. Still waiting for it since 3.5 months. The 0800 number goes to Philipinnes and they have no clue on this. Really frustrated with the service and response.
Got a new 65ish Tv and sound bar through Trust Power.. TV is good sound bar lasted an hour and it stopped working been nearly 3 weeks and still waiting for a replacement sound bar. i keep ringing to find out whats going and i get told waiting on approval. i want to know why so long/ VERY POOR
The Frame TV displays an app and advertisement (for samsung channels) on the home screen/banner. Unlike other built-in apps, the icon cannot removed from the home screen, so you see it every time you turn on the TV or switch apps. You'll see this in display models in shops, too.
Bought a microwave 2mnths ago which blew up. Can't get a replacement only repair. It is now 3 days till xmas not good enough totally unacceptable.